Founded in 1997 by Afshin Rabbani, Princeton Consulting specialises in helping companies improve relationships with customers by installing specialist software. The Slough company is backed by the venture-capital firms 3i and Elderstreet, and has just signed a new contract with Middlesbrough council that is aimed at simplifying the transfer of phone calls to different departments. Its sales have grown 71% a year from £3.2m in 2000 to £9.2m in 2002.
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