Increased scrutiny of Britain’s financial sector has benefited this Swindon-based regulatory and compliance consultancy. Its customers include high-street banks, life assurance providers, payday lenders, utilities and telecoms companies. As well as helping banks assess the quality of their sales service and investigating rising customer complaints, RFS offers financial crime prevention and consumer credit services. Founded in 2005, it recently invested in a cybersecurity firm and a blockchain technology start-up, to complement its services. Increasing regulatory complexity helped turnover reach £44.8m last year, under founder and chief executive John Turner, 52.
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