Founded as a Manchester shoe business by William Timpson in 1865, the company has since added key cutting, watch and mobile phone repairs, dry cleaning and photo services across a network of 1,500 stores. Photos now make up 30% of turnover, lifting profits 38% to £16.4m in 2015. Known for its self-styled upside-down management, which puts shop employees in charge of key decisions, the group is overseen by the founder’s great-grandson, chairman John Timpson, 73, and his son James, 45, the chief executive.

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Company details
ActivityRetail services provider
Sales £m195.0
Operating profit £m16.4
Main shareholdersJohn Timpson and family trusts (100%)

If applicable:

* supplied by Company   † annualised figure   ‡  profit = ebitda