Adeptra specialises in auto-resolution —technology that automates call-centre communications. Its software alerts credit-card users if suspicious activity is detected, and allows personalised bill-payment and mortgage reminders to be sent by text, e-mail or telephone. The Reading firm claims its clients include nine of the top ten British retail banks, as well as financial institutions in America and Australia. Under chief executive Lou Venezia, sales have grown 40% a year from £4.5m in 2005 to £12.3m in 2008.

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Company details
Year2009
Rank96
CompanyAdeptra
ActivityManaged services provider
LocationReading
Average 3 year sales growth39.80%
Latest sales £000s12,264
Staff81
Founded1996
Websitewww.adeptra.com

If applicable:

* supplied by company † annualised figure