When you buy a new mobile phone, how do you know that add-on services like e-mail and picture messaging are certain to work? Network operators such as Vodafone and Orange, and handset makers such as Sony Ericsson and Motorola, use software developed by companies such as Argogroup to test every aspect of their service. Argogroup’s software acts as a virtual user to test all the options and features on a mobile-phone handset. The company has made significant losses, but its sales have risen 96% a year from £383,000 in 2001 to £1.5m in 2003.
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