Top Track 250

In the pandemic, this Birmingham corporate travel management firm built a service called ClickCare to help its customers travel safely. It offers Covid-19 updates on different locations and is available at no extra cost. About 75% of the company’s staff were furloughed at one point, with full pay, while the remainder continued to work remotely. Companies including TalkTalk, Ocado and Whitbread rely on the firm to reduce the cost and complexity of corporate travel. It was co-founded in 1999 by James McLean, 45, and his late brother. Chief executive Jill Palmer, 51, secured a multimillion-pound investment in 2018 from growth capital firm BGF.

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Company details
Year2020
Rank65
CompanyClick Travel
ActivityCorporate travel management
LocationBirmingham
Sales £m262.6*
Operating profit £m8.3*
Main shareholdersMcLean family (79%), BGF (12%), other private investors (9%)
Staff232
Founded1999
Websitewww.clicktravel.com

If applicable:

* supplied by company   † annualised figure   ‡  profit = ebitda