Colin Evans, 73, was in a busy Tokyo airport 31 years ago when he saw first-class passengers enjoying the peace of the airport lounge. He later launched Priority Pass, whose members can access more than 1,300 airport lounges, with some offering spa, shopping and dining experiences – although the curtailment of air travel has led to temporary closures. Airport lounge access is one of a range of loyalty initiatives that Collinson provides to help companies such as airlines and banks attract and retain customers. Last year, Evans’ sons, Christopher, 45, and David, 43 – joint chief executives – oversaw profits of £38.8m.
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