Tech Track 100

If you call a business that has installed an intelligent call-queuing system from Elite Telecom, you will be advised on how long you can expect to wait and be invited to call back if the time is too long. The system then memorises your number and places you at the front of the queue when you do call back. Elite Telecom was founded in 2000 by managing director Matt Newing to address the problems faced by call centres. Sales grew 42% a year from £5.1m in 2006 to £14.6m in 2009.

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Company details
CompanyElite Telecom
ActivityTelecoms services provider
Average 3 year sales growth42.07%
Latest sales £000s14,612

If applicable:

* supplied by company † annualised figure