This supplier of call-management software helps clients to handle telephone calls more effectively. Founded by Matt Newing in 2000, Elite Telecom’s software records, stores and re-routes calls and measures call volumes and response rates. The company’s sales have grown 43% a year from £1.9m in 2002 to £3.9m in 2004 as existing customers such as Vision Express, Interflora and Kwik-Fit open new sites and more companies seek to manage phone calls from their customers.
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