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John Hays, 69, opened his first travel agency in County Durham in 1980 and now has 139 branches and one call centre that book air travel, cruises and accommodation around the world. It is consolidating its head office in Sunderland city centre, bringing more than 400 employees under one roof.

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Company details
CompanyHays Travel
ActivityTravel agency
Sales £m337.8
Operating profit £m9.3
Main shareholdersJohn Hays (49.99%), Irene Hays (50.01%)

If applicable:

* supplied by company   † annualised figure   ‡  profit = ebitda