John Hays, 69, opened his first travel agency in County Durham in 1980 and now has 139 branches and one call centre that book air travel, cruises and accommodation around the world. It is consolidating its head office in Sunderland city centre, bringing more than 400 employees under one roof.

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Company details
Year2018
Rank61
CompanyHays Travel
ActivityTravel agency
LocationSunderland
Sales £m337.8
Operating profit £m9.3
Main shareholdersJohn Hays (49.99%), Irene Hays (50.01%)
Staff1,201
Founded1980
Websitewww.hays-travel.co.uk

If applicable:

* supplied by Company   † annualised figure   ‡  profit = ebitda