Top Track 250

This Reading-based business provides specialist resourcing and consultancy services for handling customer complaints and regulatory issues for banks, pension firms and insurance companies. Against a backdrop of increased regulation and media scrutiny, sales rose to £221.4m in 2018. The group is majority-owned by founder David Brownlow, 56, and led by chief executive Matthew Bonfield, 41, who, last year, opened a centre of excellence in Liverpool with the aim of creating up to 600 jobs.

This profile reflects the company at time of publication and does not reflect any changes that may have subsequently occurred. Fast Track and its sponsors do not endorse, guarantee or recommend investment in any of the companies.

Company details
Year2019
Rank113
CompanyHuntswood
ActivityCustomer services provider
LocationReading
Sales £m221.4
Operating profit £m28.1
Main shareholdersDavid Brownlow (69%), management (31%)
Staff226
Founded1996
Websitewww.huntswood.com

If applicable:

* supplied by company   † annualised figure   ‡  profit = ebitda