Dial-A-Flight is the largest and best-known member of the Lotus Group of travel companies. It claims that all calls to its booking hotline are answered live within five seconds, and says that more than 500,000 people book its flights each year. It also offers hotels and holiday packages. The group includes Supertravel, a ski and golf specialist, and Lotus Conferences and is run by co-founder Peter Stephens, who is the majority owner. Despite the economic downturn, sales reached £270.8m in 2008.

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Company details
Year2009
Rank103
CompanyLotus Group
ActivityTour operator
LocationSouth London
Sales £m270.8
Operating profit £m10.1
Main shareholdersPeter Stephens (75%), Christine Burrowes (25%)
Staff458
Founded1980
Websitewww.lotusgroup.co.uk

If applicable:

* supplied by Company   † annualised figure   ‡  profit = ebitda