This Wrexham firm provides outsourced communications — including phone answering, live chat and digital comms — to thousands of businesses across the UK and US. Its latest innovations help other companies deal with remote working. In 2018 it secured investment from private equity firm ECI, helping it to expand into America, where it acquired two firms last year. It is led by Joanna Swash, 48, who oversaw annualised international sales of £3.4 million in 2019.
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