Customer orders can now be processed much more quickly, thanks to this Welsh telecoms service provider. It claims its web-based billing technology reduces the time taken to process orders to 20 minutes, a saving enjoyed by customers, who get cheaper calls as a result. Founded in 1993 by father and son, Peter and Jamie Hughes, Pace Telecom’s distributor network has quadrupled since 2004. Sales grew 41% a year from £2.2m in 2003 to an annualised £4.4m in 2005.
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