Peto Services, an electrical engineering company founded in 1995, has built its success by offering a one-stop shop to large customers in the marine and petrochemical industries. Starting with small contracts, Peto went on to win work to fit out the Highland Spirit, an oil-industry offshore support vessel, and the Agbani, a floating production facility that is pumping oil off Nigeria. The two contracts helped to drive up sales 108% a year, from £340,000 in 1996 to £3m in 1999. Peto, based in Great Yarmouth, was founded by Adrian Dawes, Derek Rose, Paul Brown and Gary Williams. All had a background in electrical engineering except the last, who was an accountant. The four partners have built their business by offering greater flexiblity than their competitors. They also place a heavy emphasis on customer service. ‘The customer can come to us and we will do the whole job – build the switchgear, supply the cable and do the mechanical engineering,’ says Dawes. ‘That’s a weight off the customer’s back and a higher-value contract for us.’ In 1999 Peto took over the mechanical engineer Barrett & Wright in a move designed to offer customers a one-stop shop for all their electrical and mechanical engineering needs.
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