This firm’s software, which can record, transcribe and analyse conversations, is used by 1,650 customers globally, including call centres, financial services businesses and more than 70 per cent of UK police forces. Livingbridge acquired a majority stake in 2013 as part of a management buyout. Chief executive Richard Stevenson, 54, took over in 2016. Profits at the Nottingham business reached £4.3 million in 2019. Some customers, such as the emergency services, brought forward orders at the start of the pandemic to enable staff to work from home.
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