The hi-fi retailer reopened stores by appointment only in mid-June after lockdown forced their temporary closure. Staff worked from home, providing advice to customers on audio, home cinema and television equipment over the phone. The firm has held the Guinness World Record for most sales per square foot of any retail outlet since 1994: that record-breaking London Bridge store was opened by Julian Richer, 61, who is managing director, when he was just 19. He transferred 60% of his shares to a John Lewis-style employee trust in 2019.
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