Specsavers launched its first online service for UK customers just before the pandemic struck, and shops have remained open for essential and urgent care. It also introduced free nationwide sight and hearing consultations via video or voice call. However, a “dramatic downturn” in sales saw it announce 450 job cuts in May. The Guernsey-based group operates more than 2,000 stores in 10 countries, each part-owned by the optician and audiologist partners running them, with Australia its largest overseas market. It was founded by Dame Mary Perkins, 76, and her husband Doug, 77.
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