When the heating breaks down or the plumbing fails, SPI is the property maintenance firm that hundreds of Midlands building contractors, local councils and housing associations may call. The family firm, founded by John Dillon and now managed by his three sons, claims to install 8,000 boilers, perform 4,000 electrical installations and complete 60,000 maintenance contracts each year. SPI’s move into the commercial sector in 1999 helped to boost profits by 79% a year from £526,000 in 2000 to £3m in 2003.
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