When somebody who speaks only limited English phones the emergency services in Kansas, the message is interpreted by Larry Gould’s company. Similarly, if a Swiss bank requires a press release in 20 languages, The Big Word says it can provide the translations in 45 minutes. Claiming to have 2,500 clients speaking 234 languages across 77 countries, the Leeds-based company has more than 8,000 freelance linguists and uses automated technology to co-ordinate this global operation. With eight offices around the world and particularly strong growth in America and Germany, international sales have risen by 55% a year, from £8m in 2008 to £19.2m in 2010.
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