TSS provides security officers and related services to high-street retailers including John Lewis, Boots and Russell & Bromley, and supermarkets Tesco and Waitrose. Headquartered in east London, but with a network of four regional offices, the firm was founded in 1989 by Sam Gardezi and is now run by his son Ricky. TSS accredits its success to its family ethos and its staff training. This, it claims, leads to higher levels of quality and customer service, which helped boost profits by 77% a year, from £932,000 in 2007 to £5.1m in 2010.
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