Unify’s cloud-based contact centre and customer experience platforms are used by businesses such as Addison Lee, Nuffield Health and Holland & Barrett to connect with customers through email, call centres, web chat, AI chatbots and other channels. Its software automates customer service by aggregating customers’ data and directing them to the appropriate tool or contact method, depending on their query and contact history. The company was founded by Russell Attwood, 49, in 2012, after the sale of his former company Call Centre Technology to Capita in 2011. It recorded sales of £5.7m last year.

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Company details
Year2019
Rank66
CompanyUnify Communications
ActivityCustomer service software
LocationBristol
Average 3 year sales growth69.33%
Latest sales £000s*5,735
Staff21
Founded2012
Websitewww.unifyus.com

If applicable:

* supplied by company † annualised figure