In March Virgin Rail Group celebrated 20 years of operating the West Coast Main Line between London and Glasgow, a franchise up for renewal in March 2018. Under managing director Phil Whittingham, 46, the business is run separately from its sister company Virgin Trains East Coast, which won an eight-year contract in 2014 to run the London to Edinburgh line. Last year the London-based company launched paperless tickets for smartphones for both lines.
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