The likes of O2 are among the customers of this Swansea company, whose software products help large organisations simplify their digital interactions with customers. It was founded in 2008 by chief executive Bill Safran, 54, and chief technology officer Huw Rees, 46, and its software is compatible with all internet browsers on desktop and mobile devices. Its products include vScreen, screen sharing technology that enables customers to replicate face–to-face meetings, and vChat, an enhanced web conversation app. Sales almost doubled to £7m last year thanks to more banks, insurers and telecoms providers migrating to digital platforms.
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